Industry Links
• ABELDENT http://www.abeldent.com/ • ADSTRA http://www.adstra.com/ • APTERYX http://www.apteryxware.com/dental/ • CAPTURELINK http://www.capturelink.com/ • CLEARDENT http://www.cleardent.com/ •...
View ArticleUSB PVR-TV Device
The camera installing as a USB PVR-TV device is a common problem; it is the driver set that Windows Update assigns to Empia 28** based devices when installing automatically. The reinstallation of the...
View ArticleUSB PVR-TV Device
The camera installing as a USB PVR-TV device is a common problem; it is the driver set that Windows Update assigns to Empia 28** based devices when installing automatically. The reinstallation of the...
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Icon Camera Uninstall Utility
Download the Icon Camera Uninstall Utility 1. Extract uninstall.zip file to your computer. 2. Double-click the "USB_Uninst.exe" file. 3. With camera connected click the "Uninstall" button. Unplug...
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Iris Software Compatibility
Below you will find the most current Software Compatibility Matrix for the Iris Camera. (Click on image below to download PDF version)
View ArticleImaging Software Configuration Guides
Printable configuration instructions for your specific imaging software. Apteryx Imaging Cliniview Curve Dental Dentrix Image Dexis Eaglesoft Image DDS Image XL Kodak Digital Imaging Lightyear...
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Installing Capture Utility
Open the installation disc in "My Computer" Navigate to the folder containing the Capture Utility Installer Disc > (software name) > “Install_Iris_Capture_Utility” Double click on the installer...
View ArticleTroubleshooting Capture
Be sure that the “NET Service” is located in Services. This can be accessed though Control Panel > Administrative tools > Services. If the service is not present, the capture utility was not...
View ArticleEvolution USB 2.0 Drivers
Evolution USB 2.0 Driver - Version 2860 (Compatible with ALL previous versions)
View ArticleIcon Camera Drivers (Black Dot 64 bit)
The 64-bit Icon driver is compatible with all software except Dentrix Image, Easy Image, and Vixwin. Click here to download drivers. (Also compatible with IRIS Camera)
View ArticleChoppy Image
Check that we are utilizing a USB 2.0 port. (usually shown as USB2...host controller) If unsure, look in device manager, and in "view" select "devices by connection." If port is USB 2.0 check to see...
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Installing Capture Utility
Open the installation disc in "My Computer" Navigate to the folder containing the Capture Utility Installer Disc > (software name) > “Install_Icon_Capture_Utility” Double click on the installer...
View ArticleContact Technical Support
Do you have a technical question you do not see addressed in our Knowledge Base? Please feel free to contact Digital Doc Technical Support via Email for more answers. Include as much information in...
View ArticleUSB Power Management
If your camera or other USB devices are "disappearing" from your computer, this could be due to USB Power Management. Sometimes Microsoft Windows (XP, Vista, 7) will power down USB devices to save...
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Icon Camera Drivers (Red Dot)
NOTICE: This model is not compatible with Windows 64 bit Operating Systems Driver Downloads:Eaglesoft 12.0 or higher Patterson Imaging 11.0 Schick CDR 3.5 (Requires AutoHotKey Custom Script for...
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Icon Camera Drivers (Black Dot)
Driver Downloads:Eaglesoft 12.0 or higher Patterson Imaging 11.0 Schick CDR 3.5 (Requires AutoHotKey Custom Script for capture. Extract the file to "C:\Documents and Settings\All Users\Start...
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IRIS Camera Drivers (64-bit)
Please click the image below to automate your installations... (Drivers-only are available further down this page) Driver Downloads: The following are recommended downloads for all manual...
View ArticleDownloads
If you are unsure of which driver(s) or utilities you may need, please search our Knowledge Base. If you are unable to find the answer to your question, you can contact technical support here. Iris...
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IRIS Camera Drivers
Click the image below to automate your installations... Downloads for manual installations can still be found below... Driver Downloads: The following are recommended downloads for manaul...
View ArticleIris Camera Installer
Spend less time installing... The Iris Setup Program greatly simplifies the previous method of device installation. Simply choose your Imaging Software from a list of compatible applications, and all...
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